© 2010 by Ladybug Fortune Cookies & Favors

SHIPPING POLICY

Our products are shipped using USPS Priority Mail with assigned tracking numbers. Your package is estimated to be delivered in 1-3 business days from the shipping date. To prevent any delays, please make sure your shipping address is entered correctly at the time of checkout. We are not responsible for products that do not arrive on time due to incorrect addresses, or no one being at home to receive the goods. Should you have any special shipping instructions, please contact us at 818-293-7343 or email us at info@fortuneandfavors.com and we will be glad to accommodate your request.

 

Processing time depends on the order quantity. Please check product detail page for processing time before making a purchase. If you are placing a large order, contact us at 818-293-7343 or email us at info@fortuneandfavors.com for accurate processing time. You will receive a confirmation email with a tracking number once your order is on its way. For UPS Next Day Air or International Shipping arrangements, please contact us at 818-293-7343 or email us at info@fortuneandfavors.com.

‚Äč

For orders shipped to destinations outside of the United States, Fortune & Favors is not responsible for any duties, taxes and brokerage fees associated with the shipment. Fortune & Favors is not knowledgeable about country-specific import regulations and will not be responsible for fees/damages associated with noncompliance. Prior to placing an order, we advise you to research all country-specific facts, information and regulations.

RETURN & EXCHANGE POLICY

We cannot accept edible goods for returns or exchanges. Non-edible products will be accepted for refund within 14-days, if shipped back in their original, unopened packaging. We reserve the right to reject any returns that do not meet our guidelines. Cost of original shipping paid will not be refunded and we do not issue prepaid shipping labels. Once your order is placed, you have 24-hours to make changes to your order or cancel.